Proper documentation can help you defend against an allegation of housing discrimination. It’s pretty safe to say that all property management companies would like to avoid a lawsuit for a Fair Housing violation if at all possible.
We always recommend for housing providers to “document, document, and document.” It is important to also understand what kind of information to include in your documentation of a particular situation so that if necessary it will serve your interests at a future time. Because we have encountered many documents of housing providers that were not as useful as they could have been, we have some recommendations for you of the kinds of information to always include.
The full version of this article originally appeared on The Fair Housing Institute